Help Centre

Help Centre

For iPhone 12 Models:

Due to the iPhone 12 Models having MagSafe technology which is compitable with the MobieCar - it can be used with most cases, the thinner the case the better magnet strength. However we do recommend purchasing a case with an inbuild MagSafe Magnet Ring which will allow a more secure hold.

For All Other Phones:

All other phones that support wireless charging will require a Magnet Ring to be stuck behind the case to support magnetic charge. 

If you have any questions in relation to this feel free to chat with us on live chat or email us on support@mobiefy.com.au


Yes, our MobieCar is designed for the iPhone 12! You don’t need to use a case for the MobieCar as the phone already has in built magnets. The Qi wireless output is 15W which means it is super-fast, just what you need in a car charger for being on the go! 

Any MagSafe case will work hand in hand with the MobieCar, which will increase the strength of the hold and precision. We do suggest using a MagSafe case however it is not required if you already have a magnet ring behind your phone or an iPhone 12 which has inbuilt magnets. 

If you do not with to purchase a MagSafe case for the iPhone 12 - we recommend choosing the thinnest case.

Yes, the MobieCar is compatible with all Qi wireless enabled smartphones including Samsung and Google just to name a few. Feel free to shoot us a message on live chat or via email to confirm if your phone is compatitable.

The MobieCar has been designed with safety in front of mind. The magnets inside are the perfect strength to not interfere with wireless charging and still give a strong, secure hold. 

You should not be worried as the magnets in the MobieCar will not have any negative or damaging effects on your smartphone. Only industrial strength magnets can damage smart phones we use today.

If you have any questions regarding this - please feel free to chat with us live or email us on support@mobiefy.com.au


The MobieStand is designed to be the simplistic wireless charger stand. The Mobiestand is multi-functional - it is not only a stand however can wireless charge your wireless charge compatible smart devices. 

We currently have two models - Samsung and Apple. The key difference between the models is the watch charging element. Samsung is designed for the Samsung watch and Apple is designed for the Apple watch. However given the earphone charger and the phone stand charger is universal and will work with any device that is compatitable with wireless charging.


Our MobieStand is compatible with all phones which support wireless charging - if you have any questions in regards to your phone please message us on live chat or alternatively email us on support@mobiefy.com.au

Not all Apple AirPods support wireless charging currently the only ones that support wireless charging are the:

  • AirPods Pro
  • AirPods 2 *with wireless charging case

You can also buy the wireless charging case for your AirPods 1/2

Shipping Destinations:

  • We ship both locally (Australia) and worldwide.

Shipping Times:

  • Local orders take 5 - 10 business days to be delivered to you and we ship within 2 business days.
  • International orders take longer and will depend on location however we do aim to have your orders delivered in 30 days
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping Cost:

We have a flat fee for local shipping however international order will vary depending on location.

  • Standard Shipping : $9.95
  • Express Shipping: $14.95

We use Australia Post for our deliveries and all of our orders will be provided a tracking number after the order has been shipped out. You will be able to track your order via the Australia Post website.

If you have placed an order and have not received a tracking number after the order has been confirmed shipped out. Please contact us on live chat or on our email support@mobiefy.com.au 

Our currently accepted payment methods are as follows:

  • Credit/Debit Cards (Mastercard, Visa or Amex)
  • PayPal
  • AfterPay
  • Zip Pay